Connecting customers, property and community with Property & Rating
Capture, retrieve and report on all your property information with a single integrated solution
Consolidate debt management and centralised policy and compliance management
TechnologyOne Property & Rating combines powerful autonomous intelligence for data management with a high performing revenue engine for billing and regulatory management to meet customer and community needs.
Easily manage billing and revenue activities from one platform to gain a better undertstanding of your customers' account history and status. Easily manage customer requests and transactions with sophisticated search capabilities and instant information retrieval. Spend less time on administration and more time making current and informed decisions to support your customers.
Property & Rating benefits
Deliver superior customer serviceEnhance your customer experience with 24/7 online self-service functionality. Less back-office administration gives staff the flexibility to respond promptly to evolving business and customer demands.
Centralise property and stakeholder managementAccess all information relating to property, land, people and addresses from a centralised, single repository. Remove data duplication, reduce processing times and increase efficiencies.
Improve community engagement and consultationConsult with your community through direct engagement for key business processes and corporate planning requirements. Electronically record submissions, track and manage assessments, and provide instant real-time reports.
Property & Rating capabilities
Application Submission ManagementElectronically record submissions, manage assessments and accurately report on the findings to meet local government legislative obligations of engaging the community.Download factsheet
AssessA consistent, auditable online assessment process for all types of developments.Download factsheet
Billing and DebtorsAn integrated, central solution for recording, maintaining and processing debts with superior performance.Download factsheet
Community ConsultationCollect and collate invited feedback electronically from the public to assist with the engagement process and facilitate better governance and decision making.Download factsheet
External Systems Interface (ESI)Dramatically reduce the time and costs of integrating TechnologyOne solutions with third party systems.Download factsheet
eServicesRemove repetitive time consuming activities and free up your back-office administration team by empowering the community to complete tasksDownload factsheet
Integrated GIS MappingSpatially locate customer requests on a map using Embedded Mapping, supported across functions, desktop views and mobile solutionsDownload factsheet
Mobile InfringementsIncrease operational efficiency and maximise resources through an easy to use, out-of-the-box and cost effective solution.Download factsheet
Mobile SolutionsA solution suite to enable field workers to efficiently operate using mobile devices for conducting inspections, submitting and responding to requests even while offline.Download factsheet
PlanRemove the complexity of managing planning schemes and change the way complex data is managed and presented to the community.Download factsheet
Rates ModellingA sophisticated tool to calculate and analyse proposed rates with clear visibility of the effect on ratepayers.Download factsheet
Task Booking and SchedulingBook and manage inspection tasks dynamically to achieve optimum resource utilisation.Download factsheet
The future is here with 2023A
Providing more CiA features to help you solve the complex and take your business to the next level.
Our latest software release
With two major software releases a year we focus on customer evolution
Our latest software release delivers enhancements designed to simplify the way you work and elevate your enterprise experience.
Local Government Media release
City of Casey moving forward with new TechnologyOne software solutionThe City of Casey will transition to the TechnologyOne enterprise SaaS platform to boost ‘future-readiness’ and improve engagement with the community
ProductRead timePublish date 18 Oct 2022
Local Government Media release
Community benefits as ‘Tech Trailblazer’ councils roll out TechnologyOne’s Property and Rating customer solutionVictoria‘s Bass Coast Shire Council successfully implements TechnologyOne’s SaaS solution, transforming the way the local community interacts with council.
ProductRead timePublish date 23 May 2022
Local Government Case study
City of MitchamThe City of Mitcham digitised 5.6 million property records, automated its property information search process & saved $120,000 per annum. Discover how here.
ProductsRead timeVideo Has videoPublish date 29 May 2019
Looking for more resources?
Check out all 14 Property & Rating resources.
Ready to learn more?
Complete the form to speak to a Property & Rating expert about how TechnologyOne can help you.