23 May 2022 – Victoria‘s Bass Coast Shire Council has successfully implemented next gen technology which is transforming the way the local community interacts with council.

Located in Victoria, Bass Coast Shire Council is well known as a leader in digital transformation and is one of many organisations who have changed the way they deliver services, following the implementation of TechnologyOne’s state of the art Property and Rating (P&R) solution.

Ed Chung, CEO of TechnologyOne, said he was incredibly proud to see local councils like Bass Coast transform the way it interacts with the community.

“We’re investing more than $70M in R&D to ensure P&R is a customer centric solution deeply embedded in TechnologyOne’s SaaS OneCouncil solution.

“Having worked with the local government sector for more than 30 years, TechnologyOne continues to evolve its OneCouncil enterprise solution and it’s helping Australian and New Zealand councils to future-proof, and to do what they do best – serve their community,” he said.

Wayne Mack (General Manager Business Transformation) from Bass Coast said TechnologyOne’s OneCouncil solution has underpinned a ‘customer first’ approach to interacting with the local community.

“We are proud to be at the forefront of local government technology, and that our local community are some of the first in line to benefit,” Mr Mack said.

“We’ve always tried to have a culture of continuous improvement and our new SaaS-based solution from TechnologyOne gives us a platform to do that. After rolling out TechnologyOne’s Request Management, we’ve seen a significant improvement in customer response times and provided new ways for our community to engage with us.” he said.

More than 130 councils have chosen TechnologyOne’s Property and Rating as part of its OneCouncil suite.

TechnologyOne is Australia’s leading ERP SaaS provider.

Media contact
Miette Lelievre
PR Advisor
M: +61 428 940 628

About TechnologyOne

TechnologyOne (ASX: TNE) is Australia's largest enterprise Software as a Service (SaaS) company and one of Australia's top 100 ASX-listed companies, with offices across six countries. Our enterprise SaaS solution transforms business and makes life simple for our community by providing powerful, deeply integrated enterprise software that is incredibly easy to use. Over 1,300 leading corporations, government departments and statutory authorities are powered by our software.

Our global SaaS solution provides deep functionality for the markets we serve: local government, government, education, health and community services, asset intensive industries and financial services. For these markets we invest significant funds each year in R&D. We also take complete responsibility to market, sell, implement, support and run our solutions for our customers, which reduce time, cost and risk.

Publish date

23 May 2022


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