Stage 5
Make the move

Executing a successful transition to SaaS

How do I begin my SaaS transition?

You’ve done all the preparation, now it’s time to start executing your transformation. The first step is to clearly define your project timeline and the future state of your Council on SaaS including key risks, mitigation strategies, roles and responsibilities. Defining this at the outset will enable you to maximise adoption and minimise disruption.

Make the move to SaaS

Watch our webinar to uncover smarter ways of working and walk away with practical insights to take your next step to modernisation.

What are the steps in a SaaS transition?

TechnologyOne allocates a Project Manager and Technical Account Manager to lead the transition at no cost to Council. The transition process is based on a five-phase methodology, starting with the Discover phase:
  • Discover

    Project kick-off

    SaaS solution design workshop

    Council orientation

    On-premise performance baseline testing

    SaaS solution design

  • Configure

    Data upload

    Implement on-premise and SaaS configuration changes

    SaaS vs on-premise performance baseline comparison

    SaaS environment validation

  • Accept

    Key user training

    User acceptance testing and issue resolution using Test environment with Council data

    Operations planning

    SaaS solution acceptance

  • Deploy

    Cutover plan finalisation

    Final data upload

    Go-live cutover

    Validation testing and go-live approval


    Rollout quick wins

  • Close

    Acceptance of Production SaaS environment

    Operational handover

How long should a SaaS transition take?

For a council that is configured with OneCouncil, it takes approximately 16 weeks, with approximately 40 - 50 working days allocated to User Acceptance Testing (UAT) in a test environment with Council data.

Why is it important to move to SaaS first?

Management of an enterprise software solution isn’t a core business objective for your Council – so why make that a focus? Moving to SaaS is a logical step for Councils that are serious about operating efficiently and securely in the 21st century and beyond.

SaaS simplifies and stabilises the platform, brings Council up-to-date on the latest release, and accelerates time to value based on ongoing transformation and modernization as new enhancements are released annually.

Team members can tap into a modern user interface on any device, anywhere, at any time and collaborate on the go. TechnologyOne’s SaaS Platform offers the highest level of security, always-on reliability and the opportunity to scale usage up-or-down to suit your business’ needs. Knowing that system upgrades, data security and performance are taken care of, means you can concentrate on your core business and your customers.

How do I measure success?

In a successful transition, Council should be able to maintain day-to-day operations with minimum and preferably no disruption. When you partner with TechnologyOne you benefit from a direct relationship throughout every step of your journey - from implementation to transformation. Our trusted team of experts will partner with you to unlock the value of your technology investment and set you up for success.

Discover how Shellharbour City Council embraced SaaS to mobilise its workforce, improve service delivery, and control asset management costs.
Manager of Business Information Solutions
Shellharbour City Council

Council is still relatively young in our transition and can see the benefits appearing already with a robust business continuity solution a key outcome for Council.

Digital Transformation Hub

Select your current stage of digital transformation to access the resources you need to prepare, enact and realise your future goals.

Start your digital transformation

The journey to digital transformation involves careful planning and consideration. We've devised five key stages to get you started and on your way.

Clear vision and strategy

Not every digital transformation strategy is made equal. Its success hangs on having a clear vision and strategy, from the outset. The strategy needs to be linked to the overall Council vision, goals and long-term plan, which means having executive buy-in and sponsorship.

Make a business plan

Once you have outlined a clear vision and strategy for digital transformation, the next step is to build your business plan. A business plan is essentially your roadmap, outlining the steps needed to achieve your vision. You should approach it like an instruction manual, breaking your business plan into achievable and necessary steps.

Build a business case & gain executive sponsorship

You have the vision. You have the plan. Now you need to put it into action. Developing a business case that secures executive and organisational buy-in and approval can be the ‘make or break’ of your digital transformation.

Align with IT strategy

Tick: your business case is approved. Before you get started, the last step of your preparation stage is to ensure your digital transformation strategy is aligned with IT. Failure to align these strategies will cause unnecessary headaches, roadblocks and delays throughout your implementation project.

Make the move

With your strategies aligned, it’s now time to start executing your transformation. The first step is to clearly define your project timeline and the future state of your council on SaaS including key risks, mitigation strategies, roles and responsibilities. Defining this at the outset will enable you to maximise adoption and minimise disruption.

Want to learn more?

Explore our industry hub for more resources and advice on how SaaS can help drive your digital transformation.

Ready to learn more?

To take advantage of the opportunities SaaS ERP can offer your council, complete the form to speak to a SaaS transition expert.