Australian ERP software provider TechnologyOne today announced that it has upgraded all of its UK local authority and higher education customers to government-strength cyber security protection.

20 September 2021 – TechnologyOne has upgraded its Software as a Service (SaaS) Platform to meet the stringent Australian Federal Government IRAP security standard, so it can handle data classified as PROTECTED. This new high level of cyber security has also been applied to existing and new UK council and university customers and surpasses obligations set out within the HMG National Cyber Security Strategy 2016-2021, associated Government Functional Standards, minimum cyber security standards along with UK National Cyber Security Centre’s principles and guidance.

The news comes as TechnologyOne also announced it has completed the data migration of customer data to UK data centres from the European Union, as part of post-Brexit data privacy commitments.

According to research, 54% of UK universities reported that they had suffered a data breach to the ICO (Information Commissioner’s Office) during 2020-19. And another recent ICO report found that the education sector reported the second highest instances of data breaches (14%), just behind healthcare (17%).  The NCSC warned earlier this summer that ransomware attacks on universities, colleges and schools were on the rise and a number of UK universities experienced loss of critical IT services and data breaches last year, following targeted ransomware attacks.

A number of UK councils have also experienced loss of citizen services and data breaches, following ransomware attacks, costing taxpayers millions of pounds to repair.

As a result of the increasingly dangerous cybersecurity climate for public sector institutions, TechnologyOne undertook significant engagement with customers and key stakeholders to understand their concerns, risks and requirements.

Subsequently it has completed a significant architectural redesign of security, collaborating with partner Amazon Web Services to:

  • Ensure customers can safely and securely interact with their data to facilitate digital transformation upgrades
  • Get ahead of the next series of global security and compliance standard uplifts that are currently underway; and
  • Meet the most stringent government and jurisdictional policies and standards

TechnologyOne’s security upgrades come with no operational impact and at no additional cost to local government and higher education customers, or the taxpayer.

Tony Robertson, Director, Cloud Capacity & Compliance at TechnologyOne said: “This decision comes at a time when the cyber security of the UK is more important than ever. We want to ensure we deliver our UK customers a SaaS platform which significantly surpasses the current security guidelines and government standards set for SaaS providers.

“Local government systems are exposed to the same risks and threats as their larger peers in central government, but often have fewer resources to mitigate them.

“Whilst this upgrade enables all customers to meet and comply with local jurisdictional and regulatory obligations, it’s critical we all continually strive to raise the security standards of our systems to match the ever-increasing cyber-threat landscape.”

Media contact
Dan Thomas
+44 (0) 7813 799116

About TechnologyOne

TechnologyOne (ASX: TNE) is Australia’s largest enterprise Software as a Service (SaaS) company and one of Australia’s top 100 ASX-listed companies, with offices across six countries. Our enterprise SaaS solution transforms business and makes life simple for our customers by providing powerful, deeply integrated enterprise software that is incredibly easy to use. Over 1,200 leading corporations, government departments and statutory authorities are powered by our software.

Our global SaaS solution provides deep functionality for the markets we serve: local government, government, education, health and community services, asset intensive industries and financial services. For these markets we invest significant funds each year in R&D. We also take complete responsibility to market, sell, implement, support and run our solutions for our customers, which reduce time, cost and risk.

Publish date

20 Sep 2021
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