2021A logo - W - TechnologyOne

Focused on the experience

Empowering the end user is the core focus for 2021A, which features over 408 enhancements to streamline the way you do business.

2021A launches the first general release of our evolutionary Digital Experience Platform (DXP) and aligns our powerful Ci Anywhere with more supporting features, functionality and documentation than ever before.

More than 78 per cent of new features and enhancements were requested by our customers.

In this release

  • 21A - eInvoicing - TechnologyOne


    Automate the way your organisation receives and processes invoices electronically.

  • 21A - DXP Meetings - TechnologyOne

    DXP Meetings

    Create a modern meeting experience with powerful features to revolutionise the way your organisation conducts meetings.

  • 21A - Guest Portal Shopping - TechnologyOne

    Guest Portal Shopping Cart

    Simplify the way your guest users make multiple payments with a single credit card transaction.

  • 21A - IntraMaps - TechnologyOne

    ECM and IntraMaps integration

    Discover new ways to view your documentation with Map View functionality.

  • 21A - Records Transfer - TechnologyOne

    Records Transfer

    Prepare and transfer digital records in accordance with VERS 3 standards for long-term preservation.


Seamlessly receive and process e-Invoices automatically between suppliers' and buyers' financial systems without the need for translation.

  • Receive invoices in compliance with the industry standard PEPPOL format
  • Validate and intelligently match data direct to mapped fields within Financials
  • Automate the approval process for documents, with the option to match to Purchase Orders and Contracts
  • Achieve faster payment timeframes in line with the Australian federal government's e-Invoicing initiative

DXP Meetings

Streamline the meeting lifecycle using a simple interface to reduce administration effort and provide a seamless meeting experience.

  • Create and manage meetings with standard templates and powerful workflow capabilities
  • Capture, store and manage agendas, submissions and minutes in a centralised location
  • Easily track decisions and report on all meeting action items to improve governance

Guest Portal Shopping Cart

Support payment for guest users or agents with a new shopping cart experience to make paying bills quicker and easier.

  • Pay for multiple bills and outstanding debts with a single credit card transaction
  • Automatically generate direct payment links to customers
  • Validate payment reference numbers

ECM & IntraMaps integration

Locate and visualise documents in Map View to gain a new perspective and greater insight on your organisation's information.

  • View map information relating to Properties, Assets, Land, Streets and Applications
  • Identify related documents with information tags
  • Automate geotagging of photos captured with Exif location information

Records Transfer

Ensure documents remain accessible for the future with the ability to create, capture and preserve business records digitally and prepare them for transfer in accordance with VERS 3.

  • Identify records that are ready for transfer to archive authorities
  • Manage the approval process through Retention and Disposal
  • Prepare digital records for transfer in VERS 3 acceptable formats
    *Based on VERS 3 self-certification criteria

Other enhancements

Our goal is to deliver enterprise software that's incredibly simple to use. That's why, for every release, we are focused on zeroing in on our products to enhance their capabilities and create a seamless experience for our customers.

Here's a snapshot of the customer-led usability enhancements we've developed for 2021A.

Product Enablement

  • Alerts - TechnologyOne


    View Ci Centralised Alerts in Ci Anywhere.
  • Smart Folders

    Automate actions on selected file types using Smart Folders.
  • Workplace enhancements - TechnologyOne

    Workplace enhancements

    Leverage usability improvements to the Workplace including links to related functions and responsive Workplace design.
  • Outlook 365 email integration - TechnologyOne

    Outlook 365 email integration

    Create, send and manage correspondence from within Outlook 365.
  • WCAG - TechnologyOne

    Web Content Accessibility Guidelines (WCAG) enhancements

    Leverage continual improvements for web content accessibility.
  • Security enhancements - TechnologyOne

    Security enhancements

    Leverage continual improvements on security in Ci and Ci Anywhere.
  • Intelligent invoice processing - TechnologyOne

    Intelligent invoice processing enhancements

    Improve automated transaction processing with the ability to perform two-way invoice matching directly to Purchase Orders in Ci Anywhere.
  • Data Entry

    Improve data entry with the ability to default display the attachment and easily view and action documents in use.
  • Chart accounts - TechnologyOne

    Chart accounts

    Streamline the creation of chart accounts with the introduction of templates and user interface enhancements.
  • Payment processing - TechnologyOne

    Payment Processing

    Enhanced Payment Processing includes Proposed Payment reports, reselecting accounts in Payment Worksheets, simple access to attachments and flexible remittance transmission.
  • Business Number References - TechnologyOne

    Business Reference Numbers

    Capture multiple business numbers on accounts for improved record keeping.
  • Saftey - TechnologyOne

    Purchase Card enhancements

    Match pre-approved expenses to Purchase Card transactions, reverse statements when necessary and leverage new standard enquiries.
  • NZ business number - Technologyone

    New Zealand Business Number (NZBN)

    Pre-populate and validate account details against the Central Register and utilise new bulk validation capabilities.
  • Reconciliations

    Automate the statement load process with scheduling and wildcard functionality.
  • Supplier Portal enhancements

    Allow suppliers to view Contract Claims via the Supplier Portal.
  • Stock Transaction Entry - TechnologyOne

    Stock Transaction Entry

    Issue stock and process bin transfers in Ci Anywhere and streamline processing with barcode scanning support.

  • Request Stock Transfers - TechnologyOne

    Request Stock Transfers

    Submit a Stock Transfer Requisition to transfer and replenish stock from a centralised location in Ci Anywhere.

  • Purchasing enhancements - TechnologyOne

    Purchasing enhancements

    Reassign ownership of purchasing documents in bulk to another user in an organisation with a full audit history.

  • Stock usage enhancements - TechnologyOne

    Stock Usage enhancements

    Support for shortcut keys and streamlined barcode scanning.
  • Requisition enhancements - TechnologyOne

    Requisition enhancements

    Support for editable grids, improved navigation and ability to hide fields for users.
  • Stock Requisition enhancements - TechnologyOne

    Stock Requisition enhancements

    Support bin level processing of serial and batch products in Ci Anywhere.

  • Contract enhancements - TechnologyOne

    Contracts enhancements

    Allow bulk importing of Party Qualifications and matching of Credit Notes to Contracts in Ci Anywhere.
  • Device enhancements - TechnologyOne

    Device enhancements

    Extend integration of SaaS EFTPOS devices, with support now available for Linkly.

  • System administration enhancements - TechnologyOne

    System administration enhancements

    Easily review and monitor key system metrics and transactions in a powerful new Summary Enquiry.

  • Payment file enhancements - TechnologyOne

    Payment file enhancements

    Streamline the processing and correcting of External System Payment Files in Ci Anywhere.

  • Payment gateway enhancements - TechnologyOne

    Payment gateway enhancements

    Payment gateway support has been extended to include the Reserve Bank of Australia.

  • Assets Contacts integration - TechnologyOne

    Asset Contacts integration

    Record and link details of external contacts from Stakeholder Management to Assets, Projects and Work Orders.

  • System administration enhancements - TechnologyOne

    Asset Spatial Processing Performance enhancements

    Leverage performance improvements on Spatial and text synchronisation.

  • Payment file enhancements - TechnologyOne

    Revenue contracts

    Manage revenue Projects and Work Orders with Contract Rates in Ci Anywhere.

  • Asset security - TechnologyOne

    Asset security

    Provide security for assets based on asset classification.

  • Payment gateway enhancements - TechnologyOne

    Field App enhancements

    Leverage asset improvements including handling multiple registers, barcode and QR code support and Work Order navigation using integrated GPS.

  • Improved synchronisation performance - TechnologyOne

    Improved synchronisation performance

    Utilise technical enhancements including data synchronisation improvements and enhanced diagnostic logging.

  • IntraMaps - Embedded MapBuilder - TechnologyOne

    IntraMaps – Embedded MapBuilder

    Create a simplified MapBuilder configuration to allow a map to quickly be embedded into a website.

  • IntraMaps - Information Panel Styling - TechnologyOne

    IntraMaps – Information Panel Styling 

    Styling options have been extended to highlight important data including font size, colour and typographical emphasis with conditional formatting available.

  • IntraMaps Public in Ci Anywhere - TechnologyOne

    IntraMaps Public in Ci Anywhere

    Create and deploy an entire Public Maps project from within Ci Anywhere.

  • Reporting enhancements - TechnologyOne

    Reporting enhancements

    Create all Leave and Employee entitlement reports in Ci Anywhere.
  • Property to assets associations - TechnologyOne

    Property to assets associations

    Relate records within Property & Rating to their corresponding asset record for seamless navigation and reporting.

  • Map View on inspections - TechnologyOne

    Map View on inspections

    Visualise inspections in real time in Map View.

  • Name options - TechnologyOne

    Name options

    Streamline the lodgment of compliance applications using Name Option configuration to set certain name fields to be optional, mandatory or hidden.

  • Entity Custom Fields - TechnologyOne

    Entity Custom Fields

    Picklists are now available on compliance entities including referrals and inspections.

  • 20B Tcsi Reporting - TechnologyOne

    Tertiary Collection of Student Information (TCSI) reporting

    Meet TCSI obligations using Active Data Collections to integrate data with the TCSI data lake.

  • Teacher and student security enhancements - TechnologyOne

    Teacher and student security enhancements

    Access improved controls to ensure users can view and modify information on a need-to-know basis.

  • Staff learners - TechnologyOne

    Staff learners

    Associate a user's staff and student records with the ability to access both profiles from a single Workplace.

  • ECM - Reporting enhancements - TechnologyOne

    Reporting enhancements

    Expose additional ECM Analysers for XLOne and Analytics for greater insight.

  • ECM search - TechnologyOne

    ECM Search

    Share search results via a simple URL in ECM within an organisation and maintain document security.

  • Saved searches for indexes - TechnologyOne

    Saved searches for indexes

    Create and save tailored search builder expressions on indexes to simplify the search process.

  • Cloud rendering - TechnologyOne

    Cloud rendering

    View and search your migrated documents faster with the new, highly-scalable cloud rendition process.

  • Analytics and data models - TechnologyOne

    Analytics & Data Models

    Access powerful criteria options for designing Data Models, new ways to access data results via a web service and improved performance on Dasboard and Reports.

  • Budget pack access enhancements - TechnologyOne

    Budget pack access enhancements

    Schedule the generation of new budget packs, simply copy access from another user and delete user access In bulk.

  • Budget configuration - TechnologyOne

    Budgeting configuration

    Create conditional entry fields to provide an intuitive budget entry experience.

  • Enhanced budget entry - TechnologyOne

    Enhanced budgeting entry

    Quickly add a new account as necessary in financial and project budget packs.

  • Business ETL enhancements - TechnologyOne

    Business ETL enhancements

    Enhancements to assist with accessing, submitting, monitoring and handling errors in ETL processes, plus a new feature to help manage the upgrading of ETL processes from Ci to Ci Anywhere.

  • Performance planning - TechnologyOne

    Performance Planning

    Configure Component Types, Component Codes and Worksheet Types in Ci Anywhere.

  • XLOne - TechnologyOne


    Enhancement to XLOne including support for offline transaction and commitment drilldown, report groupings, crosstab functionality and workbook protection in Ci Anywhere reporting.

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