Defect Management

Record a defect, action a defect, and rectify a defect

About this course

The purpose of this training is to provide the ability to manage defects. This includes; record a defect, action a defect, and rectify a defect within TechnologyOne Enterprise Asset Management.

Course code


Software release



1 day from 9am


Enterprise Asset Management


  • Understanding of asset management practices (desirable)
  • Understanding of Work Orders
  • Navigation in Ci Anywhere

Topics covered

  • Explain what a defect is and how it is used in asset management
  • Review the defect lifecycle
  • Triage and manage a defect – understand the capability in the triage function
  • Manage a defect through rectification
  • Configure defects, including create new defects, custom fields for defects and enabling required by dates
  • Identify defect capability in Work Management


Course registration

Learn from TechnologyOne experts. Complete the form below to register your interest in this course.