Customer perspective: Transforming the employee and student experience
What are the practical steps institutions are taking to digitally transform their employee and student experience?
To find out, we spoke with Stuart Hildyard, Chief Technology Officer at La Trobe University, alongside Neville Hiscox, Chief Student Services Officer and Philip Thomas, Director of Finance & Disruption, from Curtin University.
Both universities partnered with TechnologyOne to digitally transform their institutions, shifting from an on-premise to a Software as a Service (SaaS) ERP solution. By switching to SaaS, they can now securely access their enterprise data on any device, anywhere, at any time – transforming the way they interact with staff and students.
Neville Hiscox (Curtin University):
It is critical in an initiative like this to keep the executive fully engaged and informed by focusing on the benefits this change will bring to the university. The business case for this project was clear on the key benefits that the move to SaaS would enable – improvements to the student and staff experience, enhancing business continuity management, and enable new and modern functionality to be adopted. It would also allow the university to scale its operations during peak periods with the built-in elasticity of the SaaS platform. These are clear and important outcomes and ones that the senior leadership of an organisation can identify with.
Ready to learn more?
To take advantage of the opportunities SaaS ERP can offer your institution, complete the form to speak to a SaaS transition expert.