Getting ready for

Effortless e-invoicing with TechnologyOne

Your organisation can be one of the first to receive e-invoices in Australia and New Zealand with TechnologyOne’s new electronic invoicing feature.

Update your TechnologyOne financial management solution to automatically receive and process accounts payable e-invoices — so you can move beyond manual handling and boost productivity.


See e-invoicing in action

View this webinar to learn more about how you can automatically receive and process e-invoices and move beyond manual handling and boost productivity.

What you should know about e-invoicing in Australia & New Zealand?

What is e-invoicing?

E-invoicing is the direct, electronic exchange of invoice information between suppliers’ and buyers’ financial systems, using a common standardised format that’s readable by both people and computers. E-invoicing removes the need for manually entering or scanning invoice data into the system.

What is e-invoicing framework for Australia & New Zealand?

The Australian and New Zealand Governments legislated to adopt an international Pan-European Public Procurement On-Line framework (Peppol) to standardise e-invoicing in the ANZ region. The goal? To make getting paid faster and easier for businesses and support improved global trading.

What is the e-invoicing legislation in Australia?

The Australian Government has demonstrated their commitment to e-Invoicing through investment initiatives. A Digital Business Plan was announced in September 2020 mandating e-Invoicing for Commonwealth agencies by 1 July 2022, and consulting on wider mandates across all levels of government and by businesses.

This is a stronger mandate than the previous five day payment timeframe as many more agencies are now required to adopt e-Invoicing. You can read additional information on the policy Australian Department of Finance Website

Commonwealth agencies should be aware of these requirements and can find more information on the ATO website

What is the e-invoicing legislation in New Zealand?

The New Zealand Government announced in June 2021 that Central Government agencies were set e-Invoicing implementation and e-invoice volume targets that all Central Government agencies to be e-Invoicing ‘receive’ capable by 31 March 2022. With the aim to have 90% of business to Central Government invoices as e-invoices by July 2026.

Wider Government is also encouraged to adopt and use e-Invoicing with the aim to drive the faster payment of invoices across all New Zealand businesses.

Government agencies can find more information on the MBIE website

What does it mean for organisations and businesses?

The framework makes it possible for your organisation to send, receive and automatically process e-invoices with other users’ systems, regardless of their specific invoicing software. You’ll need to work with an accredited Service Provider (known as an Access Point) to connect to the Peppol e-invoicing network and be using compatible software.

Never manually enter invoice data again

Discover the benefits of receiving e-invoices with TechnologyOne.

TechnologyOne’s e-invoicing solution

Our Electronic Invoicing solution lets you receive and process e-invoices without a hitch. Our Intelligent Invoice Processing technology ensures e-invoices can be processed automatically, by mapping the fields from the invoice into a transaction within your TechnologyOne system.

e-invoicing enables you to:

  • Get data in the standard format without the need for translation
  • Validate and intelligently match data to mapped fields in your ERP
  • Automatically create complete, approved documents matched to POs or contracts
  • Achieve faster payment timeframes (including a five-day turnaround in government)
  • Classify and route exceptions to the right person for review

How it works

  1. Choose an e-invoicing Access Point (accredited Peppol service provider)
  2. Make sure you’re using Ci Anywhere on our SaaS Platform — 2021A release or higher
  3. Implement our Electronic Invoicing and Intelligent Invoice Processing solution

Your readiness checklist

  • Select an e-invoicing service provider (Access Point)
  • Upgrade to TechnologyOne’s Ci Anywhere 2021A or above on our SaaS platform
  • Implement Ci Anywhere Intelligent Invoice Processing
  • Talk to your Account Manager to ensure you have the appropriate licences

Not using Ci Anywhere?

Consider an upgrade to our SaaS platform to reap the benefits of automatic e-invoice processing. Speak to your account manager today

Frequently Asked Questions

  • Is TechnologyOne an e-Invoicing enabled software provider?

    Yes! Your organisation can receive e-invoices in Australia and New Zealand with TechnologyOne’s new electronic invoicing feature.

    TechnologyOne has been identified as an e-Invoicing enabled software provider on the MBIE website for our New Zealand customers.

    The ATO for our Australian customers is yet to publish an equivalent list.

  • What is e-invoicing?

    E-Invoicing is the direct, electronic exchange of invoice information between two financial systems, in a format that’s readable by both people and computers.

    Buyers’ and suppliers’ accounting systems talk directly to each other, populating your system with invoice details and eliminating the need to generate paper/PDF documents or manually scan/input data.

  • What is the Peppol e-invoicing framework?

    Because the widespread adoption of e-Invoicing relies on the direct exchange of information between multiple, different software systems, data must be shared in a standardised format.

    Therefore, Australia and New Zealand have adopted the Pan-European Public Procurement On-Line (Peppol) interoperability framework. Peppol is a proven, international standard that’s used in over 34 countries around the world to facilitate e-invoicing.

    Peppol is run by OpenPEPPOL, a non-profit association that develops, maintains, and governs the Peppol specifications to encourage the growth of open and accessible digital trade.

  • When and why was e-invoicing legislation introduced in Australia & New Zealand?

    In 2018, the Australian and New Zealand governments signed the Trans-Tasman Electronic Invoicing Arrangement. Both countries wanted to create a shared approach to e-invoicing to make international trade easier and more secure.

    In late 2019, e-invoicing legislation was introduced in Australia to enable the Australian Tax Office (ATO) to implement an internationally-recognised standard for e-invoicing: the Pan-European Public Procurement On-Line (Peppol) interoperability framework.

    New Zealand’s government did the same, allowing both countries to start certifying e-invoicing service providers—known as Access Points.

  • What is an Access Point and do I need one?

    Access Points are necessary to provide the means for two different business systems to speak to each other. To embrace TechnologyOne’s solution for e-invoicing, businesses will need to directly engage an accredited provider.

    E-invoicing is delivered via a four-corner model. Corners 1 and 4 do not exchange invoices directly—they depend on an exchange between Corners 2 and 3 (Access Points).

    Access Points are provided by accredited service providers. While ANZ’s e-invoicing adoption is still new, more service providers are becoming accredited regularly. Service providers also act as Service Metadata Publishers within the Peppol Framework.

    Find accredited providers in Australia
    Find accredited providers in New Zealand

  • Is e-invoicing mandatory?

    While there are clear benefits for the business community, e-invoicing is not mandatory in Australia or New Zealand for businesses at this time. However, there are requirements for Government agencies in Australia & New Zealand. For all the latest updates and requirements, refer to the ATO and MBIE directly.

    It’s wise for businesses to remain ready to meet evolving compliance obligations.

  • How is TechnologyOne helping customers benefit from e-invoicing?

    TechnologyOne is also an active member of OpenPeppol. This allows us to contribute to the OpenPeppol community and engage in discussions on the future of e-Invoicing and wider eProcurement standardisation.

    We’ve been preparing for the introduction of e-invoicing in Australia for a long time and have developed a solution to ensure TechnologyOne’s platform is compatible with e-invoicing Access Points so that our customers can receive and automatically process e-invoices.

    We’re engaging with Access Point service providers to define a process for our customers and continuing to refine and extend the capabilities of our configurable, e-invoicing solution that is now available to trial. The input of early adopters will be critical to this process.

    To be an early adopter of our e-invoicing solution, customers must be on our SaaS platform using Ci Anywhere 2020B release.

  • How does TechnologyOne's solution handle responses to e-invoices?

    Network-level responses are sent back to the Access Point on receipt of an e-Invoice. In the case that an e-Invoice is not received then a failure response will be sent back to the Service Provider so that the e-Invoice can be re-sent. Message Level Responses are handled by your Service Provider.

  • What are you doing for customers on Ci Anywhere releases prior to 2021A?

    Our eInvoicing solution is available on the 2020B Release, however our recommendation is the 2021A Release (or later as subsequent releases become available).

    For Customers on earlier Releases, they can use a Service Provider to support functionality, but will not realise all the benefits of e-invoicing. There would be no support for real-time responses — a key benefit of the Peppol framework. Talk to us about upgrading today to take full advantage of e-invoicing.

  • Do I need to upgrade to Ci Anywhere to take advantage of e-invoicing?

    Yes. TechnologyOne believes Ci Anywhere offers customers many additional business benefits and improvements. In addition to Intelligent Transaction Processing to support e-invoicing and AP Automation, Ci Anywhere’s proven benefits include a modern and simplified interface improving employee retention, mobile access speeding up actions and decision making, greater automation increasing productivity, and self-service access empowering successful relationships with suppliers and customers. To obtain guidance on upgrading to Ci Anywhere, speak to your account manager today.

  • Will on-premise customers be able to adopt TechnologyOne's e-invoicing solution?

    Currently e-Invoicing is only available via the SaaS platform.

  • Does TechnologyOne support Self-billing or Recipient Created Tax Invoices (RCTIs)?

    Self-billing is an optional extension within the Trans-Tasman e-invoicing framework. We will not be supporting self-billing within the framework within the initial e-invoicing release. This is however an additional service offering we will provide in conjunction with the RCTI Service Contracts work scheduled for future release.

  • Are there any TechnologyOne customers live with receiving e-Invoices?

    Yes, see the media release

Get set up for receiving e-invoices

If you'd like to speak to a TechnologyOne representative about e-invoicing, complete this form and we will be in touch.