2021 Local Government
Digital Transformation Index
Discover your industry’s digital state of play
The 2021 Local Government Digital Transformation Index outlines key insights and provides benchmark comparisons gathered from 162 local government senior executives and management from 104 city and regional councils across Australia and New Zealand.
Our report includes:
- Benchmarks and transformation index
- Key findings and statistics
- Industry transformation challenges
- Characteristics of best-in-class councils
- Insights from industry leaders
Digital transformation index quadrants
The graph below maps respondents into four quadrants to indicate where their council is currently placed on their journey. Click on a quadrant for more details.