TechnologyOne triples HR and Payroll business

TechnologyOne (ASX: TNE) has announced a more than three-fold increase in revenue, new customers and employees for its Human Resource & Payroll product since releasing reconfigured software three years ago.


Almost 200 organisations in four countries, including the Samoan Government, The Salvation Army, and new customer, Careers Australia, have bought the solution. The company is attributing its success to acting on customer feedback and investing heavily in research and development.

Simon Hayes, a Systems Administrator from Great Lakes Council, who chairs a state-wide user group for NSW local government, said TechnologyOne Human Resource & Payroll was a particularly strong product in the marketplace because the company worked so closely with its customers.

"Having TechnologyOne involved with our user group means we can give regular feedback about our software needs and issues, and we actually see a result," Mr Hayes said.

"Many TechnologyOne Human Resources & Payroll upgrades have incorporated our suggestions, which has resulted in an ongoing, strong relationship built on trust and communication".

Mr Hayes also said Great Lakes Council had been able to cut one day per week from the time it dedicates to processing payroll by using TechnologyOne software.

"We needed to reduce the administrative burden without jeopardising the accuracy or security of our payroll system," Mr Hayes said.

"Council needed to streamline it's business processes and our trust in TechnologyOne's partnership approach and investment in the software, was well justified."

TechnologyOne General Manager Human Resources & Payroll, Iain Rouse, said the company was expecting even more demand for the software as Australia and the rest of the world emerged from the GFC and entered a renewed skills shortage.

"During the GFC we saw an increase in demand for e-services to cut administrative workload, such as those enabling employees to manage their own leave balance and timesheets," Mr Rouse said.

"In the last few months, our customers have indicated that employee retention has once again become a top priority, so HR managers are looking for incentives such as training and development.

"An automated IT solution is the logical way for HR managers to ensure they have the information they need at their finger tips to foster and maintain a positive culture."

The TechnologyOne Human Resource & Payroll product is based on a ‘lifecycle' approach, meaning it manages all employees based on their individual requirements, from induction to termination.

It ensures ‘360 degree' people management, and as the economy starts to pick up after the GFC, it will ensure business decisions are made with a holistic view of the company's greatest assets.

"Our Human Resource & Payroll solution covers everything from training needs to compliance and regulation, and offers services such as online timesheets and health and safety reporting," said Mr Rouse.

"This helps to put employees in control of their individual requirements at all different levels and then work with their managers to create a personalised career development plan."


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