TechnologyOne secures $3.25m in deals for new NFP software

TechnologyOne (ASX: TNE) has developed two new software solutions specifically designed to address the needs of the rapidly growing not-for-profit and social housing industry.

The company has already secured six new Australian customers in deals worth more than $3.25 million and has plans to introduce the solutions to overseas customers, where the need for not-for-profit services is also growing due to economic uncertainty and ageing populations.

The new preconfigured software products - OneHousing and OneCommunity - are being rolled out across not-for-profit community housing and community service providers.

Both solutions offer core enterprise systems such as finance, human resources, supply chain, business intelligence and reporting tools, but have been adapted to the needs of the rapidly growing and changing not-for-profit sectors with specially designed property, tenancy and grants management capabilities.

St George Community Housing (SGCH), Housing Choices Australia (HCA), Affordable Community Housing Limited (ACHL) and Mission Australia (MA Housing) have signed up for OneHousing, representing a combined 8,800 properties and more than 16,000 tenants across three states.

Not-for-profit housing organisations in Australia are growing rapidly due to increased funding from the National Rental Affordability Scheme and property transfers from State Governments. The sector has been vocal about the need for a technology solution to meet their complex requirements.

St George Community Housing (SGCH), NSW's largest community housing organisation, is using OneHousing to manage applicants, tenants, properties, finance and HR.

According to General Manager, Corporate Services Trevor Wetmore, it needed a software system to help it manage future growth.

"TechnologyOne already offered most of the systems we needed, such as HR and Payroll, Financials and Asset Management, but its willingness to tailor its CRM offering to enable us to manage all tenancies was the deciding factor."

Like most organisations in its sector, St George had previously relied on standalone systems, spreadsheets and basic software like MYOB but could no longer cope with the volume of properties it was managing and the silos of information it was creating.

"We now have a single view of the organisation which helps us manage our day to day operations, understand how every property is performing and undertake long term planning," Mr Wetmore said.

OneCommunity was developed to help the community services sector cope with changing legislation and increased demand, and is being rolled out at The Disability Trust and Anglicare in New South Wales.

The Disability Trust has recently grown substantially to employ more than 600 permanent and casual staff, who provide care to around 3000 clients.

Due to a rapidly rising number of transactions, the Trust's MYOB accounting system was being overloaded and a business review revealed that the lack of proper asset management, human resources or fleet management software was resulting in errors, duplication and unnecessary administrative burdens.

Kim Roe, Executive Manager at The Disability Trust said TechnologyOne's integrated, preconfigured enterprise software solution specific to the sector made it a clear choice.

"We saw a demo and realised we would get a very quick return on investment, and as we continue to grow, OneCommunity will grow with us - TechnologyOne even had a knowledge of our client portal CareLink Plus and had already started work on integration with this vital software," Ms Roe said.

"No other supplier had anywhere near the experience or knowledge and their systems didn't meet our needs."
TechnologyOne Executive Chairman Adrian Di Marco said the preconfigured solutions reduced implementation time, cost of ownership and associated risk.

"We have invested millions of dollars, redesigned our software and restructured our business because our customers told us they wanted to be shown what others were doing in their sector and given guidance about best practice," Mr Di Marco said.

"People often don't know what is possible, so we had an opportunity to gather all the data based on our previous experience and devise templates to show our customers what could be achieved with integrated software."