More than 20 councils now use the software, which TechnologyOne released less than three years ago as a proven practice, preconfigured solution with embedded business processes covering everything from financials and payroll to asset management and regulatory reporting.
The company developed the system using the intellectual capital gained from working with more than 250 Australian councils. It has proven hugely successful, winning deals over multinationals such as Oracle and replacing incumbents including Civica.
Councillor Mike Williams – Deputy Mayor and Chair of the Finance and Business Strategy portfolio,, Toowoomba Regional Council (TRC), said TechnologyOne was chosen as the preferred supplier after a long and cautious review of its existing system, Oracle’s JD Edwards solution.
“Pulling out our financials, HR and payroll systems and implementing a new asset management solution was a huge undertaking and in the process of reviewing this we realised we needed to fundamentally re-examine how we do business, rather than just updating our software,” Cr Williams said.
“We tested the market looking for an integrated suite of enterprise software rather than a best in breed approach and shortlisted five vendors. TechnologyOne was then chosen to go through a very rigorous proof of concept stage before winning the contract.”
TRC was formed through the amalgamation of eight councils, making it the largest, longest and toughest merger in Queensland. “We bought into the OneCouncil approach and it is part of our contract that we can access the intellectual capital developed by TechnologyOne,” Cr Williams said.
“Because they have worked with 250 councils and documented the best ways of working, we will be borrowing heavily from their business processes and expect to use at least 80 per cent of the OneCouncil blueprint.”
TRC will implement OneCouncil over the next 12 to 18 months, with the core suite of financials, HR, payroll and asset management taking priority to be followed by mobility functionality and some more strategic modules.
TechnologyOne Executive Chairman Adrian Di Marco said the preconfigured approach was faster, cheaper, safer and better for customers.
“We have a deep understanding and engagement with this sector and our integrated OneCouncil solution means local governments can experience reduced implementation time, cost of ownership, associated risk, and complexity of projects,” Mr Di Marco said.
Mr Di Marco also said substantial investment into R&D each year meant customers enjoyed a strong, competitive advantage from solutions that continued to adapt and evolve.
“OneCouncil will also have ongoing software upgrades, which means local governments no longer have to grapple with aging systems,” he said.
“Our solutions are continually relevant because we keep up to date with changing technology, legislation and business practices.”