R&D - more than just a line item for TechnologyOne

Australian enterprise software developers need to think smarter about maximising their R&D investments by delivering the benefits of incremental technology advancements quickly than overwhelm them with lock-step platform migrations.

One of Australia’s leading listed software developers TechnologyOne invests an average of 20% of annual revenue into its dedicated R&D program. The company responds with speed and agility to its customers’ changing business requirements by delivering a new release every six months, in comparison to the industry average of every 18-24 months.  

TechnologyOne Executive Chairman Adrian Di Marco said customers benefit from the company’s long-term commitment to R&D because they can access a clearly defined technology roadmap and realise significant long-term returns on investment.

“Close collaboration with customers during R&D is critical to ensure our technology solutions deliver the business improvements that our clients need,” Mr Di Marco said. 

“TechnologyOne enjoys trusted, long-term customer relationships, some of which span almost 20 years, because we are passionate about helping them to better improve their business processes. 

“Over the years, our customers have enjoyed a smooth transition from proprietary mini computer architecture, to open systems client/server architecture, and more recently to our internet centric Connected Intelligence (Ci) series.

“We collaborate closely with our customers to develop software that improves productivity, and makes end users’ jobs easier,” Mr Di Marco said.

“We also deliver technology upgrades as part of our standard annual support agreements, with no additional costs to our customers.”

TechnologyOne last year delivered its next generation technology platform, the Connected Intelligence series (Ci).  

The Ci series is a people-centric application that empowers users, and can be swiftly deployed throughout an organisation to provide greater company-wide penetration and improved business productivity. It represents a fundamental shift in the way enterprise software solutions are developed. 

To date, over 130 customers have either implemented or are currently implementing TechnologyOne Financials Ci. Yet, while TechnologyOne expects to migrate its entire customer base of 600 organisations across to Ci by 2008, the organisation will not divert its focus away from R&D. 

“TechnologyOne has no intention of standing still when it comes to developing innovative technologies and services which deliver end users high quality, real time information,” Mr Di Marco said.

“We are continuing to invest significant R&D to extend the depth and breadth of our existing solution suite, and are currently investigating new solutions including CRM, fleet management and performance planning.”