Charity goes into the cloud to unite branches

Queensland Police Citizens Youth Welfare Association (QPCYWA) has become the latest organisation to sign up for TechnologyOne Cloud to integrate its Finance, Payroll and Human Resources (HR) systems across its 54 branches and more than 700 staff.

The not-for-profit (NFP) organisation, which has an annual turnover in excess of $60 million and helps 50,000 young Queenslanders every year, was managing more than 60 individual MYOB databases and an equivalent number of HR spreadsheets. 

Following 12 months of due diligence in which three vendors were shortlisted, QPCYWA chose TechnologyOne to implement its OneCommunity solution on its Cloud platform.  The full implementation and rollout to all branches is expected to take 12 to 18 months.

QPCYWA General Manager – Finance Anthony Abrahams said the not-for-profit wanted to manage its resources more efficiently, minimise risk, improve governance and find a partner to grow with in the future.

“TechnologyOne ticked all the boxes. Firstly its Cloud offering meant we could have a single platform hosted in Australia which involves only one contract with one vendor who will manage everything for us rather than having to deal with lots of resellers,” Mr Abrahams said.

“Using the Cloud also means we do not have to implement software at every site or pay for hardware, back-up, power and so on, and we expect to make considerable cost savings in this area in the future.  We also believe TechnologyOne’s platform is more advanced than others on the market and will be a key part of our future planning.

“Secondly, the OneCommunity software was developed with TechnologyOne’s large NFP customer base including The Red Cross and The Salvation Army so it requires close to no customisation to fit our business model,” he said.

“The NFP sector has specialist requirements, such as managing volunteers and tracking whether our workers have up-to-date police checks, that TechnologyOne has built into its software.”

Mr Abrahams added that the fully integrated software would mean QPCYWA had access to ‘one version of the truth’, better business intelligence and more transparent risk. 

“While we will have a single platform the branches will still have autonomy so they can continue to act locally, deal with their own suppliers and make their own decisions about what works best for them,” he said.

TechnologyOne has recently signed a number of new customers to its Cloud platform including three West Australian Government departments, which were previously part of the Oracle shared services agreement.

Executive Chairman Adrian Di Marco said TechnologyOne was winning business because it offered a single point of contact for all services and developed and maintained its own software.

“We are an Australian company that can offer a true long-term partnership to our customers without the risk of resellers,” Mr Di Marco said. 

“Because we only work with seven sectors our specialised, fully integrated, preconfigured software requires minimal customisation and is constantly evolving in line with our customers’ needs.

“Our Cloud platform is the final piece of the puzzle because we take responsibility to develop, implement, support and run our own software. All our customers have to do is simply sign in over the internet to get our enterprise software as a service.”

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