The Aged Care sector is subject to strict government regulation with bed licences, approved daily care fees and care regulations resulting in limitations placed on the number of places an organisation can offer and the fees they can charge for services. This has resulted in a comparatively low profit due to the high costs of running such organisations.
While government policy has seen a push for older residents to remain in their home as long as possible, Aged Care facilities continue to experience a high demand for their services. An aging population and an increase in life expectancy will create additional burdens on this sector, and both service users and their families require that their expectations be met.
Aged Care providers must maximise the funding they receive and the revenue they raise, and streamline operations to ensure they are able to continue to provide services to the community and that they remain financially viable.
TechnologyOne’s aged care customers throughout Australia and New Zealand are already experiencing the benefits of fully integrated customer relationship management, financial and asset maintenance solutions.