A highly regulated industry, the utilities sector faces many challenges today such as demand fluctuations, price volatility, restructuring, new competition and a focus on sustainability strategies. While the sub-sectors of water, power and energy, and ports and airports have their own unique requirements, all focus on the need to efficiently and easily manage costs, assets, employees, customers and services.

This is where TechnologyOne assists the utilities industry by providing integrated solutions that simplify the inherent complexity of this sector. TechnologyOne’s utilities solution manages all areas from financials, strategic asset management, works management, mobility, supply chain, project management, carbon accounting to customer management, employee management, community engagement and stakeholder management with integration to customer’s operational and GIS systems.

Water

The water industry’s biggest challenge both in Australia, New Zealand and globally is the continued threat of limited water supplies. The supply of sophisticated water, wastewater networks and sewage plants is a costly business while local operators are restricted by legislatively-bound pricing. These challenges are pushing the water industry to focus on better operational control, improving customer water management, protecting assets, and managing their operations more cost-efficiently. TechnologyOne provides water operators with an end-to-end solution that seamlessly takes care of every part of a water operator's business from financials and operational management to customer information systems and asset management. Specifically, this includes water billing, SCADA and GIS integration, smart water metering, automated handling of customer requests and more.

Power and Energy

The power and energy sector is experiencing big changes with new players coming into the marketplace such as renewable energy power sources like the wind energy industry. Challenges include managing assets and a workforce spread over large regions, and dealing with changes to safety and environmental regulations. From customer information systems, asset management, mobility solutions that manage a dispersed workforce, to financial and operational management, TechnologyOne’s integrated business solutions can support this dynamic and changing industry.

Ports and Airports

Ports and airports are both focused on asset management, risk management, security, adhering to regulatory requirements and for many, finding ways to develop sustainability strategies. TechnologyOne supports this sector with a full spectrum of integrated solutions from project, asset and works management, property management covering retail and industrial space, as well as a carbon accounting solution to help measure greenhouse gases to minimise ports' and airports' carbon footprint.  TechnologyOne also provides airports with the ability to integrate financial and airport operating systems, and more.